There are several conditions and services you do not need an appointment with the GP for, you can self refer for further help.
You can choose your doctor and hospital. Please bear in mind, you may need to make an appointment if this request cannot be completed.
Bereavement
Cruse Bereavement Care
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss.
Telephone: 0121 687 8011
Facebook: CruseBirmingham
Twitter: @CruseBirmingham
Email: enquiries@crusebirmingham.co.uk
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss.
Telephone: 0121 687 8011
Facebook: CruseBirmingham
Twitter: @CruseBirmingham
Email: enquiries@crusebirmingham.co.uk
Chronic Fatigue Syndrome
The Salus Sanctuary
We provide support and education to people affected by Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) and other fatigue related conditions. We extend our support to families, friends, carers and education to health professionals giving a simple fast referral pathway. At Salus we are passionate about changing lives, bringing people together and making a positive impact on our communities.
Address: 26A Lichfield Road, Sutton Coldfield, B74 2NJ
Phone: 0121 355 6858 / 07809 246 674
Email: info@salus.org.uk
Website: https://www.salus.org.uk/
Downloads
CFS Self Referral Form to Salus
We provide support and education to people affected by Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) and other fatigue related conditions. We extend our support to families, friends, carers and education to health professionals giving a simple fast referral pathway. At Salus we are passionate about changing lives, bringing people together and making a positive impact on our communities.
Address: 26A Lichfield Road, Sutton Coldfield, B74 2NJ
Phone: 0121 355 6858 / 07809 246 674
Email: info@salus.org.uk
Website: https://www.salus.org.uk/
Downloads
CFS Self Referral Form to Salus
Drug and Alcohol
Reach Out Recovery
Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. They offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. The recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.
Website: Reach Out Recovery
Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. They offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. The recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.
Website: Reach Out Recovery
Female Genital Mutilation (FGM)
A clinic for women (18 years +) who have undergone female genital mutilation (FGM) is open at Summerfield Primary Care Centre, Heath Street, Birmingham, B18 7AL.
A range of support and care is delivered by an all-female team, including:
– Physical assessments and treatment
– Emotional support and counselling
– General information
For further information:
Telephone: Alison Byrne on 07989209483 or
Email: swbh.summerfieldfgm@nhs.net
A range of support and care is delivered by an all-female team, including:
– Physical assessments and treatment
– Emotional support and counselling
– General information
For further information:
Telephone: Alison Byrne on 07989209483 or
Email: swbh.summerfieldfgm@nhs.net
Lifestyle
Be Active
The Active Wellbeing Society provides a programme of free activities for all ages and abilities in local parks and outdoor spaces and within communities across Birmingham. We work with some of the most deprived communities in Birmingham and beyond to improve people’s health and wellbeing through physical and social activity, empowering citizens to live more active, happier and healthier lives.
Telephone: 0121 728 7030
Email: info@theaws.org
Address: Studio 309, The Custard Factory, Gibb Street, Digbeth, Birmingham, B9 4AA
Website: Be Active
Birmingham Healthy Minds
Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.
Telephone: 0121 301 2525
Website: Birmingham Healthy Minds
Birmingham Mind – Wellbeing Service
Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.
We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.
We offer workshops in:
– Mindfulness
– Coping with Aniexty & Depression
– Relaxation
– Improving Self Esteem
Website: Birmingham Mind
Telephone: 0121 262 3555
Health Exchange
Welcome to Health Exchange. Health Exchange was formed in Birmingham in 2006 with the aim of creating a dialogue with the community about health and wellbeing.
Our guiding belief was, and remains, that everyone should and could be empowered to take positive control of their own health and wellbeing.
Telephone: 0121 663 0007
Website: Health Exchange
The Active Wellbeing Society provides a programme of free activities for all ages and abilities in local parks and outdoor spaces and within communities across Birmingham. We work with some of the most deprived communities in Birmingham and beyond to improve people’s health and wellbeing through physical and social activity, empowering citizens to live more active, happier and healthier lives.
Telephone: 0121 728 7030
Email: info@theaws.org
Address: Studio 309, The Custard Factory, Gibb Street, Digbeth, Birmingham, B9 4AA
Website: Be Active
Birmingham Healthy Minds
Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.
Telephone: 0121 301 2525
Website: Birmingham Healthy Minds
Birmingham Mind – Wellbeing Service
Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.
We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.
We offer workshops in:
– Mindfulness
– Coping with Aniexty & Depression
– Relaxation
– Improving Self Esteem
Website: Birmingham Mind
Telephone: 0121 262 3555
Health Exchange
Welcome to Health Exchange. Health Exchange was formed in Birmingham in 2006 with the aim of creating a dialogue with the community about health and wellbeing.
Our guiding belief was, and remains, that everyone should and could be empowered to take positive control of their own health and wellbeing.
Telephone: 0121 663 0007
Website: Health Exchange
Mental Health (Adult)
Birmingham Healthy Minds
Birmingham Healthy Minds is an NHS primary care psychological therapy service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.
Telephone: 0121 301 2525
Website: Birmingham Healthy Minds
Referral Form (mayden.co.uk)
MIND Birmingham
Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.
Telephone: 0121 608 8001
Website: birminghammind.org
Birmingham Mind – Wellbeing Service
Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.
We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.
We offer workshops in:
– Mindfulness
– Coping with Aniexty & Depression
– Relaxation
– Improving Self Esteem
Website: Birmingham Mind
Telephone: 0121 262 3555
The Veterans’ Mental Health Transition, Intervention and Liaison (TIL) Service
Formerly known as London Veterans’ Service (LVS)) is a free NHS mental health service for all ex-serving members of the UK Armed Forces and service personnel who are making the transition to civilian life including reservists. We work with any veterans’ and those transitioning from military to civilian who live in London, Greater London, East and West Sussex, Surrey, Kent and Medway or are registered with a GP in these areas.
We work with veterans’ with any mental health difficulties. If you are a veteran, you can refer yourself to our service. We also accept referrals from any professional or agency working with a veteran.
Opening hours: Monday to Friday, 9am – 5pm.
Counselling for victims of sexual abuse – RSVP (Rape & Sexual Violence Project)
We support and inspire people of any gender affected by sexual violence and abuse to make positive meaningful changes and live a future with hope and confidence.
Our coffee mornings give you an opportunity to meet people and learn useful coping strategies over a cup of coffee, in a friendly and safe environment. Make new friends and learn positive ways to cope with issues you might face, such as depression, loneliness, or low selfesteem. We meet once a month on a Thursday morning.
Telephone: 0121 643 4136
Website: RSVP
Social Prescribing
In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.
Telephone: 0121 663 0007
Website: Social Prescribing
Suicide Prevention and bereavement support services
Birmingham and Solihull Mind helpline:
If you require details of the helpline in different languages they can be accessed here
Telephone: 0121 262 3555 (24hrs – for adults and young people)
Bereavement support:
Support available for anyone both personally and professionally affected by any type of bereavement, including suicide bereavement. Support in languages such as Punjabi, Urdu, Arabic and Hindi is available. Additional languages can also be requested.
Telephone: 0121 687 8010
The Waiting Room:
Health and wellbeing services across Birmingham and Solihull
Website: The Waiting Room
National Resources:
Samaritans:
Details of services, advice, training and downloadable resources on their website
Telephone: 116 123 (24 hour helpline)
Email: jo@Samaritans.org
CALM (Campaign Against Living Miserably):
A campaign to raise awareness about suicide prevention, including a helpline and webchat for anyone struggling.
Telephone: 0800 585858 (5pm – 12am, 7 days a week)
Website: CALM
Payprus Prevention of Young Suicide:
Details of resources, advice and training, including their helpline available for anyone struggling under the age of 35years and anyone who is supporting
someone who is struggling
Telephone: 0800 068 4141 (9am-midnight)
Text: 07860039967
Email: pat@papyrus-uk.org
Support after suicide partnership:
You can find support for someone who has been bereaved and local support services in your area.
Website: Support after suicide
Additional resources
– Workplace suicide prevention and bereavement toolkits
– Advice on safety planning can be found here
– Education suicide prevention and bereavement toolkit for schools and colleges, and universities
– A National database of mental health and wellbeing supports – you can search for what is available in your area – Hub of Hope.
– App for those struggling with thoughts of suicide, and those worried about someone – StayAlive
Pre and postnatal depression support service
Acacia is an award-winning Christian charity which was founded in 2004 by two local mums who both experienced postnatal depression and were determined to help other families. Acacia services are free and are available to mums and dads in the Birmingham area who are experiencing pre and postnatal depression and anxiety.
Telephone: 0121 301 5990
Website: https://www.acacia.org.uk/
Downloads
RSVP (Rape & Sexual Violence Project)
Birmingham Healthy Minds is an NHS primary care psychological therapy service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.
Telephone: 0121 301 2525
Website: Birmingham Healthy Minds
Referral Form (mayden.co.uk)
MIND Birmingham
Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.
Telephone: 0121 608 8001
Website: birminghammind.org
Birmingham Mind – Wellbeing Service
Our Wellbeing service offers a range of information and access to community services that support emotional wellbeing.
We offer a range of workshops, groups and courses that you can sign up for and we are also able to provide information on other services in the community that might be helpful to you.
We offer workshops in:
– Mindfulness
– Coping with Aniexty & Depression
– Relaxation
– Improving Self Esteem
Website: Birmingham Mind
Telephone: 0121 262 3555
The Veterans’ Mental Health Transition, Intervention and Liaison (TIL) Service
Formerly known as London Veterans’ Service (LVS)) is a free NHS mental health service for all ex-serving members of the UK Armed Forces and service personnel who are making the transition to civilian life including reservists. We work with any veterans’ and those transitioning from military to civilian who live in London, Greater London, East and West Sussex, Surrey, Kent and Medway or are registered with a GP in these areas.
We work with veterans’ with any mental health difficulties. If you are a veteran, you can refer yourself to our service. We also accept referrals from any professional or agency working with a veteran.
Opening hours: Monday to Friday, 9am – 5pm.
Counselling for victims of sexual abuse – RSVP (Rape & Sexual Violence Project)
We support and inspire people of any gender affected by sexual violence and abuse to make positive meaningful changes and live a future with hope and confidence.
Our coffee mornings give you an opportunity to meet people and learn useful coping strategies over a cup of coffee, in a friendly and safe environment. Make new friends and learn positive ways to cope with issues you might face, such as depression, loneliness, or low selfesteem. We meet once a month on a Thursday morning.
Telephone: 0121 643 4136
Website: RSVP
Social Prescribing
In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.
Telephone: 0121 663 0007
Website: Social Prescribing
Suicide Prevention and bereavement support services
Birmingham and Solihull Mind helpline:
If you require details of the helpline in different languages they can be accessed here
Telephone: 0121 262 3555 (24hrs – for adults and young people)
Bereavement support:
Support available for anyone both personally and professionally affected by any type of bereavement, including suicide bereavement. Support in languages such as Punjabi, Urdu, Arabic and Hindi is available. Additional languages can also be requested.
Telephone: 0121 687 8010
The Waiting Room:
Health and wellbeing services across Birmingham and Solihull
Website: The Waiting Room
National Resources:
Samaritans:
Details of services, advice, training and downloadable resources on their website
Telephone: 116 123 (24 hour helpline)
Email: jo@Samaritans.org
CALM (Campaign Against Living Miserably):
A campaign to raise awareness about suicide prevention, including a helpline and webchat for anyone struggling.
Telephone: 0800 585858 (5pm – 12am, 7 days a week)
Website: CALM
Payprus Prevention of Young Suicide:
Details of resources, advice and training, including their helpline available for anyone struggling under the age of 35years and anyone who is supporting
someone who is struggling
Telephone: 0800 068 4141 (9am-midnight)
Text: 07860039967
Email: pat@papyrus-uk.org
Support after suicide partnership:
You can find support for someone who has been bereaved and local support services in your area.
Website: Support after suicide
Additional resources
– Workplace suicide prevention and bereavement toolkits
– Advice on safety planning can be found here
– Education suicide prevention and bereavement toolkit for schools and colleges, and universities
– A National database of mental health and wellbeing supports – you can search for what is available in your area – Hub of Hope.
– App for those struggling with thoughts of suicide, and those worried about someone – StayAlive
Pre and postnatal depression support service
Acacia is an award-winning Christian charity which was founded in 2004 by two local mums who both experienced postnatal depression and were determined to help other families. Acacia services are free and are available to mums and dads in the Birmingham area who are experiencing pre and postnatal depression and anxiety.
Telephone: 0121 301 5990
Website: https://www.acacia.org.uk/
Downloads
RSVP (Rape & Sexual Violence Project)
Minor Eye Problems
Minor Eye Conditions Service (MECS)
What is the Minor Eye Conditions Service?
The Minor Eye Conditions Service (MECS) provides assessment and treatment for people with recently occurring minor eye problems. It is an NHS service provided by accredited optometrists (also commonly called opticians).
What Conditions Can Be Treated by the Service?
If you are experiencing:
– Red eye or eyelids
– Dry, gritty or uncomfortable eyes
– Eye irritation and inflammation
– A lot of recent discharge from the eye or watery eye
– Recently occurring flashes or floaters
– Painful eye
– Ingrowing lashes
– Recent and sudden loss of vision
– Foreign body in the eye
…you can arrange an appointment with an optometrist through the Minor Eye Conditions service.
Who Is The Service For?
The service is for people of all ages. Children under 16 years must be accompanied at their appointment by an adult. You do not need a GP referral to use this service.
Click the link below to find a practice offering the Minor Eye Conditions Service: https://primaryeyecare.co.uk/find-a-practice/
Downloads
Minor Eye Conditions Service leaflet
What is the Minor Eye Conditions Service?
The Minor Eye Conditions Service (MECS) provides assessment and treatment for people with recently occurring minor eye problems. It is an NHS service provided by accredited optometrists (also commonly called opticians).
What Conditions Can Be Treated by the Service?
If you are experiencing:
– Red eye or eyelids
– Dry, gritty or uncomfortable eyes
– Eye irritation and inflammation
– A lot of recent discharge from the eye or watery eye
– Recently occurring flashes or floaters
– Painful eye
– Ingrowing lashes
– Recent and sudden loss of vision
– Foreign body in the eye
…you can arrange an appointment with an optometrist through the Minor Eye Conditions service.
Who Is The Service For?
The service is for people of all ages. Children under 16 years must be accompanied at their appointment by an adult. You do not need a GP referral to use this service.
Click the link below to find a practice offering the Minor Eye Conditions Service: https://primaryeyecare.co.uk/find-a-practice/
Downloads
Minor Eye Conditions Service leaflet
Pregnancy
If you have a positive pregnancy test you can now make your own online self-referral for your maternity care, without needing to see a doctor or nurse at the practice.
Our practice is now registered and listed on the online referral portal, so all you need to do to refer for your maternity care is visit the secure link below and provide the information requested. You’ll need your NHS number and the name of the practice, with which you must be registered.
The information you provide will be used to process your referral by both the community maternity team assigned to our practice and the booking office of your chosen hospital within Birmingham and Solihull. A copy of your referral will also be shared with us, your GP Practice, for information.
Click on this link or type into your browser using your mobile phone or digital device (laptop/ computer) https://www.badgernotes.net/SelfReferral/CareLocation/BUMP – it’s quick and easy and will just take a few minutes. This link can also be used to refer a pregnancy on behalf of someone else, providing you have her consent.
IMPORTANT: You need to search for the GP practice site by the POSTCODE in the drop-down list to complete your SPA portal referral. Your referral can only be processed based on the information you provide and can delay your care if incorrect information is provided.
You’ll be able to select a first, second and third preferred choice of hospitals to provide your care and for the birth of your baby; we have a number of birthing facilitating:
UHB – Good Hope Hospital
0121 424 7620
UHB – Birmingham Heartlands Hospital
0121 424 2729
Birmingham Women’s and Children’s Hospital
https://bwc.nhs.uk/maternity
0121 335 8100
If you would like to refer to any other hospital then please speak with your community midwife at your first ante-natal booking appointment or contact your GP.
Useful information to support you throughout your pregnancy
Information guides on all you need to know about trying for a baby, pregnancy, labour and birth.
https://www.nhs.uk/pregnancy/
The Ask the Midwife
A live zoom session hosted by consultant midwives, Health Visitors and clinical staff to answer questions on pregnancy, birth and caring for your baby.
https://yourbump.nhs.uk/ask-the-midwife/
Maternity Voices Partnership (MVP)
A team of people who provide feedback about local maternity systems to a panel of maternity health professionals from service users on co-production to improve services.
https://gatewayfs.org/our-work/health-and-wellbeing-services/maternity-voices-partnerships-mvps/
Bump (Birmingham & Solihull United Maternity and Newborn Partnership)
Uniting maternity services in Birmingham and Solihull to improve your maternity experience. Together Bump partners offer you personalised care, with more choice about your care – for both you and your baby.
https://yourbump.nhs.uk/
The community midwifery team assigned to your GP Practice will contact you, please allow up to 7-10 working days for your referral to be processed, however if you do not hear from the team, within this period, please contact the midwife directly.
Community Midwife contact details:
Weoley Castle Team: 0121 483 2134
Monday – Friday 9-10am & 4-5pm.
One of the team members will contact you once your referral is processed. If you have any technical problems using the web address, please email project.bump@nhs.net
Our practice is now registered and listed on the online referral portal, so all you need to do to refer for your maternity care is visit the secure link below and provide the information requested. You’ll need your NHS number and the name of the practice, with which you must be registered.
The information you provide will be used to process your referral by both the community maternity team assigned to our practice and the booking office of your chosen hospital within Birmingham and Solihull. A copy of your referral will also be shared with us, your GP Practice, for information.
Click on this link or type into your browser using your mobile phone or digital device (laptop/ computer) https://www.badgernotes.net/SelfReferral/CareLocation/BUMP – it’s quick and easy and will just take a few minutes. This link can also be used to refer a pregnancy on behalf of someone else, providing you have her consent.
IMPORTANT: You need to search for the GP practice site by the POSTCODE in the drop-down list to complete your SPA portal referral. Your referral can only be processed based on the information you provide and can delay your care if incorrect information is provided.
You’ll be able to select a first, second and third preferred choice of hospitals to provide your care and for the birth of your baby; we have a number of birthing facilitating:
UHB – Good Hope Hospital
0121 424 7620
UHB – Birmingham Heartlands Hospital
0121 424 2729
Birmingham Women’s and Children’s Hospital
https://bwc.nhs.uk/maternity
0121 335 8100
If you would like to refer to any other hospital then please speak with your community midwife at your first ante-natal booking appointment or contact your GP.
Useful information to support you throughout your pregnancy
Information guides on all you need to know about trying for a baby, pregnancy, labour and birth.
https://www.nhs.uk/pregnancy/
The Ask the Midwife
A live zoom session hosted by consultant midwives, Health Visitors and clinical staff to answer questions on pregnancy, birth and caring for your baby.
https://yourbump.nhs.uk/ask-the-midwife/
Maternity Voices Partnership (MVP)
A team of people who provide feedback about local maternity systems to a panel of maternity health professionals from service users on co-production to improve services.
https://gatewayfs.org/our-work/health-and-wellbeing-services/maternity-voices-partnerships-mvps/
Bump (Birmingham & Solihull United Maternity and Newborn Partnership)
Uniting maternity services in Birmingham and Solihull to improve your maternity experience. Together Bump partners offer you personalised care, with more choice about your care – for both you and your baby.
https://yourbump.nhs.uk/
The community midwifery team assigned to your GP Practice will contact you, please allow up to 7-10 working days for your referral to be processed, however if you do not hear from the team, within this period, please contact the midwife directly.
Community Midwife contact details:
Weoley Castle Team: 0121 483 2134
Monday – Friday 9-10am & 4-5pm.
One of the team members will contact you once your referral is processed. If you have any technical problems using the web address, please email project.bump@nhs.net
Sexual health & Medical termination
Contraception
A full range of contraceptive services are available including fitting coils as well as hormonal methods e.g. the pill, injections and implants. These services are also available to residents who are not registered with the Practice. If you need emergency contraception (the morning after pill) then we are here to help. It is available quickly and discreetly from your local pharmacy and it’s FREE.
STI Self Sampling Kits
If you’re aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit at the practice. These services are available in the surgery.
Umbrella Health
Free sexual health service for Birmingham & Solihull
Website: Umbrella Health
Address: Whittall Street Genitourinary Medicine GUM Clinic, Whittall St, Birmingham, B4 6DH
Telephone: 0121 237 5700
Find a pharmacy
https://www.nhs.uk/service-search/find-a-pharmacy/
A full range of contraceptive services are available including fitting coils as well as hormonal methods e.g. the pill, injections and implants. These services are also available to residents who are not registered with the Practice. If you need emergency contraception (the morning after pill) then we are here to help. It is available quickly and discreetly from your local pharmacy and it’s FREE.
STI Self Sampling Kits
If you’re aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit at the practice. These services are available in the surgery.
Umbrella Health
Free sexual health service for Birmingham & Solihull
Website: Umbrella Health
Address: Whittall Street Genitourinary Medicine GUM Clinic, Whittall St, Birmingham, B4 6DH
Telephone: 0121 237 5700
Find a pharmacy
https://www.nhs.uk/service-search/find-a-pharmacy/
Social Prescribing
Sometimes the answer to improving an individual’s health and wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.
Social prescribing involves exploring and creating opportunities to become more socially and physically active.
The Active Wellbeing Society’s (TAWS) Social Prescribing Programme connects people to free activities that improve their health and wellbeing.
They offer a wide range of practical solutions that include:
– Help and support for non clinical aspects of health and wellbeing
– Links to other services such as mental health support, housing, benefits, employment, courses etc
– Help to get involved with local community groups and local services
– Dedicated time to discuss things that matter to you
To get involved contact your GP today to book an appointment. Alternatively, if you would like to find out more
visit: www.theaws.co.uk/social-prescribing
Website: www.theaws.co.uk
Email: info@theaws.org
Tel: 0121 728 7030
Help to get out of gang culture! – STRAIGHT-UP
The service will offer support via 121 mentoring sessions with a project worker to help you solve and overcome practical obstacles and create opportunities for change.
If you are between the ages of 16-30 and are associated with or at risk of involvement in gang culture have underlying entitlement to UC or other legacy benefit and are motivated to end affiliation we can provide the following support:
– Bespoke 1-2-1 support: We will create a personalised action plan to identify practical solutions and support change.
– Activities, Advocacy, Engagement: We will work with you to explore your interests and hobbies, and advocate on your behalf to access financial support.
– Employability support: We will help you to identify suitable courses, gain access to a bank account and make arrangements for work placements and employer
CONTACT: straightup@catch-22.org.uk
Social prescribing involves exploring and creating opportunities to become more socially and physically active.
The Active Wellbeing Society’s (TAWS) Social Prescribing Programme connects people to free activities that improve their health and wellbeing.
They offer a wide range of practical solutions that include:
– Help and support for non clinical aspects of health and wellbeing
– Links to other services such as mental health support, housing, benefits, employment, courses etc
– Help to get involved with local community groups and local services
– Dedicated time to discuss things that matter to you
To get involved contact your GP today to book an appointment. Alternatively, if you would like to find out more
visit: www.theaws.co.uk/social-prescribing
Website: www.theaws.co.uk
Email: info@theaws.org
Tel: 0121 728 7030
Help to get out of gang culture! – STRAIGHT-UP
The service will offer support via 121 mentoring sessions with a project worker to help you solve and overcome practical obstacles and create opportunities for change.
If you are between the ages of 16-30 and are associated with or at risk of involvement in gang culture have underlying entitlement to UC or other legacy benefit and are motivated to end affiliation we can provide the following support:
– Bespoke 1-2-1 support: We will create a personalised action plan to identify practical solutions and support change.
– Activities, Advocacy, Engagement: We will work with you to explore your interests and hobbies, and advocate on your behalf to access financial support.
– Employability support: We will help you to identify suitable courses, gain access to a bank account and make arrangements for work placements and employer
CONTACT: straightup@catch-22.org.uk
The Waiting Room (TWR)
Birmingham and solihull Heath & Wellbeing services at your finger tips.
TWR provides an alternative approach to taking control of our own health and well-being. It is a virtual bridge across “The Information Chasm” that connects support services to the recipient almost instantly.
TWR, by engaging citizens with sources of support directly and seamlessly is, in its own right an intervention, taking away the often wearisome process of finding the right place to get help. TWR is an online resource library of information and support that can be navigated with minimum difficulty. In addition, the ongoing management of the process is relatively small but engagement can be realised at high levels and monitored effectively.
It’s envisaged that The Waiting Room, a place with significant connections across Health, Social Care and wider, will continue to grow so to best enable communities to access local and national support services. We believe The Waiting Room is the go to health and wellbeing virtual platform for the citizens of Birmingham and Solihull, and for the future, we see The Waiting Room as being replicated further afield.
For more information, please click the link: https://the-waitingroom.org/
TWR provides an alternative approach to taking control of our own health and well-being. It is a virtual bridge across “The Information Chasm” that connects support services to the recipient almost instantly.
TWR, by engaging citizens with sources of support directly and seamlessly is, in its own right an intervention, taking away the often wearisome process of finding the right place to get help. TWR is an online resource library of information and support that can be navigated with minimum difficulty. In addition, the ongoing management of the process is relatively small but engagement can be realised at high levels and monitored effectively.
It’s envisaged that The Waiting Room, a place with significant connections across Health, Social Care and wider, will continue to grow so to best enable communities to access local and national support services. We believe The Waiting Room is the go to health and wellbeing virtual platform for the citizens of Birmingham and Solihull, and for the future, we see The Waiting Room as being replicated further afield.
For more information, please click the link: https://the-waitingroom.org/
Wellbeing
Wellbeing Coordinator
Our partner Health Exchange CIC offers a service that focuses on the health and lifestyle of carers. Our Carer Wellbeing Service undertakes a carer health MOT which includes:
– Biometrics* – Height, weight, BMI and blood pressure
– Health and Wellbeing Assessment – a framework for engaging carers about any health and wellbeing concerns
– Information, guidance and support for healthy lifestyle
– Information, guidance and support for carer role
Our service offers support and guidance to remain healthier and happier.
Telephone: 0121 663 0007
Email: wellbeingcoordinator@nhs.net
Website: Wellbeing Co-ordinator
Social Prescribing
In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.
Telephone: 0121 663 0007
Website: Social Prescribing
Our partner Health Exchange CIC offers a service that focuses on the health and lifestyle of carers. Our Carer Wellbeing Service undertakes a carer health MOT which includes:
– Biometrics* – Height, weight, BMI and blood pressure
– Health and Wellbeing Assessment – a framework for engaging carers about any health and wellbeing concerns
– Information, guidance and support for healthy lifestyle
– Information, guidance and support for carer role
Our service offers support and guidance to remain healthier and happier.
Telephone: 0121 663 0007
Email: wellbeingcoordinator@nhs.net
Website: Wellbeing Co-ordinator
Social Prescribing
In recent years it has been recognised that sometimes the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful.
Telephone: 0121 663 0007
Website: Social Prescribing
Cancer Support
Macmillan Volunteering
There are so many ways to get involved, from cheering on a marathon runner to volunteering in our offices. Whether it’s minutes or months, hours or days, the time you give really does matter.
Website: Macmillan Volunteering
Macmillan CAB Service
The Macmillan Benefits Service at Birmingham Citizens Advice offers a free, confidential benefits advice service to people living with cancer across Birmingham and their carers and relatives.
Telephone: 0121 683 5601
Address: Birmingham Citizens Advice,
Ground Floor,
Gazette Buildings,
168 Corporation Street,
Birmingham,
B4 6TF
Email: macmillan@bcabs.org.uk
Website: www.macmillan.org.uk
Birmingham St Mary’s Hospice
If you are a patient wishing to be referred, please speak to your doctor, nurse or consultant who will be able to refer you to Birmingham St Mary’s. All referrals must be submitted by a healthcare professional. This is to ensure that we work in partnership with the other professionals involved in your care.
Website: Make a Referral
Downloads
Birmingham & Solihull volunteering service
Macmillan Counselling Service
Macmillan Support Line
Macmillan Benefits Service
Macmillan Referral Form
There are so many ways to get involved, from cheering on a marathon runner to volunteering in our offices. Whether it’s minutes or months, hours or days, the time you give really does matter.
Website: Macmillan Volunteering
Macmillan CAB Service
The Macmillan Benefits Service at Birmingham Citizens Advice offers a free, confidential benefits advice service to people living with cancer across Birmingham and their carers and relatives.
Telephone: 0121 683 5601
Address: Birmingham Citizens Advice,
Ground Floor,
Gazette Buildings,
168 Corporation Street,
Birmingham,
B4 6TF
Email: macmillan@bcabs.org.uk
Website: www.macmillan.org.uk
Birmingham St Mary’s Hospice
If you are a patient wishing to be referred, please speak to your doctor, nurse or consultant who will be able to refer you to Birmingham St Mary’s. All referrals must be submitted by a healthcare professional. This is to ensure that we work in partnership with the other professionals involved in your care.
Website: Make a Referral
Downloads
Birmingham & Solihull volunteering service
Macmillan Counselling Service
Macmillan Support Line
Macmillan Benefits Service
Macmillan Referral Form
Dental Problem
Dental abscess
A dental abscess is a collection of pus that can form inside the teeth, in the gums, or in the bone that holds the teeth in place. It’s caused by a bacterial infection.
Dental abscesses are often painful, but aren’t always. In either case, they should be looked at by a dentist.
It’s important to get help as soon as possible, because abscesses don’t go away on their own. They can sometimes spread to other parts of the body and make you ill.
Dental Pain/Toothache
See a dentist if you have toothache that lasts more than 2 days. There are things you can do to ease it while you wait for an appointment.
Find the nearest dentist
https://www.nhs.uk/service-search/find-a-dentist
A dental abscess is a collection of pus that can form inside the teeth, in the gums, or in the bone that holds the teeth in place. It’s caused by a bacterial infection.
Dental abscesses are often painful, but aren’t always. In either case, they should be looked at by a dentist.
It’s important to get help as soon as possible, because abscesses don’t go away on their own. They can sometimes spread to other parts of the body and make you ill.
Dental Pain/Toothache
See a dentist if you have toothache that lasts more than 2 days. There are things you can do to ease it while you wait for an appointment.
Find the nearest dentist
https://www.nhs.uk/service-search/find-a-dentist
Ear Syringing
Birmingham NHS Walk-In Centre
We offer ear syringing to those patients where it is indicated to do so, however it is only offered on certain days and times varying each week. Please call us for further information prior to attending for this service.
Address: Lower Ground Floor,
Boots The Chemists Ltd,
66 High Street,
Birmingham,
West Midlands,
B4 7TA
Telephone: 0121 255 4500
Website: Ear Syringing
We offer ear syringing to those patients where it is indicated to do so, however it is only offered on certain days and times varying each week. Please call us for further information prior to attending for this service.
Address: Lower Ground Floor,
Boots The Chemists Ltd,
66 High Street,
Birmingham,
West Midlands,
B4 7TA
Telephone: 0121 255 4500
Website: Ear Syringing
Gambling
Aquarius
Aquarius is a unique charity based in the West Midlands that has over 40 years’ experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.
Patient can self refer using the phone number 0300 456 4293.
Aquarius is a unique charity based in the West Midlands that has over 40 years’ experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.
Patient can self refer using the phone number 0300 456 4293.
Local Nail Care
Birmingham Nail Care
Keeping your nails trimmed is an important part of keeping your feet comfortable and yourself fit and healthy – comfortable feet will help you to take the exercise you need.
Get around the house and reduce the risk of falling.
Keep an active social life with friends and family and avoid isolation.
Telephone: 0121 466 7600
Keeping your nails trimmed is an important part of keeping your feet comfortable and yourself fit and healthy – comfortable feet will help you to take the exercise you need.
Get around the house and reduce the risk of falling.
Keep an active social life with friends and family and avoid isolation.
Telephone: 0121 466 7600
Mental Health (Child and Young Adult 0-25)
Pause Walk-in Centre
Pause is our city centre drop-in service, based in Digbeth.
Run by our partners at The Children’s Society, it’s a little bit different to other mental health services you might have experienced. The best bit about Pause is you don’t need an appointment; you can simply drop in for a chat.
Address: 21 Digbeth, Birmingham, B5 6BJ
Telephone: 0300 300 0099
Small Heath Medical Practice recommends the Clear Fear App for 11 to 19-year-olds
The Clear Fear app powered by stem4 provides ways for children and young people to manage symptoms of anxiety. Developed by Dr Nihara Krause, a Consultant Clinical Psychologist, together with ideas from young people, Clear Fear uses a Cognitive Behavioural Therapy (CBT) framework to help change anxious thoughts and emotions, alter anxious behaviours and calm fear responses.
The app also has helpful descriptions of the different ways in which anxiety shows, resources and a ‘grit box’ to boost resilience.
It is not a substitute for the mental health professional.
For more info visit: https://www.clearfear.co.uk
Downloads
Young people forward thinking Birmingham
Pause is our city centre drop-in service, based in Digbeth.
Run by our partners at The Children’s Society, it’s a little bit different to other mental health services you might have experienced. The best bit about Pause is you don’t need an appointment; you can simply drop in for a chat.
Address: 21 Digbeth, Birmingham, B5 6BJ
Telephone: 0300 300 0099
Small Heath Medical Practice recommends the Clear Fear App for 11 to 19-year-olds
The Clear Fear app powered by stem4 provides ways for children and young people to manage symptoms of anxiety. Developed by Dr Nihara Krause, a Consultant Clinical Psychologist, together with ideas from young people, Clear Fear uses a Cognitive Behavioural Therapy (CBT) framework to help change anxious thoughts and emotions, alter anxious behaviours and calm fear responses.
The app also has helpful descriptions of the different ways in which anxiety shows, resources and a ‘grit box’ to boost resilience.
It is not a substitute for the mental health professional.
For more info visit: https://www.clearfear.co.uk
Downloads
Young people forward thinking Birmingham
Physiotherapy
The Royal Orthopaedic Hospital
Physiotherapy self referral is a system which allows you to refer yourself to a physiotherapist without having to see a doctor first.
Please download and complete the self referral form and hand it to the reception desk at The Royal Orthopaedic Hospital Physiotherapy Department or post it to the address shown below. Please complete the form fully, giving as much information as possible.
Address: Physiotherapy Department,
The Royal Orthopaedic Hospital,
Bristol Road South,
Northfield Birmingham,
B31 2AP
Telephone: 0121 685 4120
Email: roh-tr.therapies@nhs.net
Downloads
ROH Self Referral Form
Physiotherapy self referral is a system which allows you to refer yourself to a physiotherapist without having to see a doctor first.
Please download and complete the self referral form and hand it to the reception desk at The Royal Orthopaedic Hospital Physiotherapy Department or post it to the address shown below. Please complete the form fully, giving as much information as possible.
Address: Physiotherapy Department,
The Royal Orthopaedic Hospital,
Bristol Road South,
Northfield Birmingham,
B31 2AP
Telephone: 0121 685 4120
Email: roh-tr.therapies@nhs.net
Downloads
ROH Self Referral Form
Safe and Well checks
Safe and well visits are only available for non-business properties in the West Midlands areas.
Please click the link to safe and well referral:
https://www.wmfs.net/our-services/safe-and-well/safe-and-well-referral/
or the patient/relative can free phone 0800 389 5525.
Please click the link to safe and well referral:
https://www.wmfs.net/our-services/safe-and-well/safe-and-well-referral/
or the patient/relative can free phone 0800 389 5525.
Smoking Cessation
If you want to stop smoking, several different treatments are available on prescription to help you beat your addiction and reduce withdrawal symptoms. The best treatment for you will depend on your personal preference, your age, whether you’re pregnant or breastfeeding and any medical conditions you have. Research has shown that the most effective methods always involve support from the NHS Stop Smoking Service. To access the service book an appointment with our Health Care Assistant or visit your local Pharmacy.
QUIT
QUIT is the independent charity whose aim is to save lives by helping smokers to stop.
Smokers wanting to QUIT should call 0800 00 22 00 or email stopsmoking@quit.org.uk for free, individual, same-day advice from trained counsellors.
QUIT
QUIT is the independent charity whose aim is to save lives by helping smokers to stop.
Smokers wanting to QUIT should call 0800 00 22 00 or email stopsmoking@quit.org.uk for free, individual, same-day advice from trained counsellors.
Social Services
Adult Social Services
The goals that Birmingham City Council is seeking to achieve for adults and older people are that they should be resilient, living independently whenever possible and exercising choice and control.
Website: Birmingham Adult Social Care and Health
Telephone: 0121 303 1234
Birmingham Carer Hub
Carers UK makes life better for carers. We give expert advice, information and support. Caring can be extremely complicated. Our expert telephone advice and support service is here if you want to talk about caring. If you’re looking for answers, our online information and support is the best place to start.
Address: 76-78 Boldmere Road,
Sutton Coldfield,
Birmingham,
B73 5TJ
Telephone: 0333 006 9711
Email: info@birminghamcarershub.org.uk
Website: forwardcarers.org.uk/local-services/birmingham/
Age Concern Birmingham
Welcome To Age Concern Birmingham. We are committed to tackling the challenges faced by an ageing society and is dedicated to helping people make the most of later life.
Our vision is to excel in all our endeavours to meet the needs of older people and others in need. When supporting individuals we focus on their individual needs, drawing on our wide range of services to offer the best possible help, support, and advice.
Address: 76-78 Boldmere Road,
Sutton Coldfield,
B73 5TJ
Telephone: 0121 362 3650
Email: info@ageconcernbirmingham.org.uk
Website: Age Concern Birmingham
The goals that Birmingham City Council is seeking to achieve for adults and older people are that they should be resilient, living independently whenever possible and exercising choice and control.
Website: Birmingham Adult Social Care and Health
Telephone: 0121 303 1234
Birmingham Carer Hub
Carers UK makes life better for carers. We give expert advice, information and support. Caring can be extremely complicated. Our expert telephone advice and support service is here if you want to talk about caring. If you’re looking for answers, our online information and support is the best place to start.
Address: 76-78 Boldmere Road,
Sutton Coldfield,
Birmingham,
B73 5TJ
Telephone: 0333 006 9711
Email: info@birminghamcarershub.org.uk
Website: forwardcarers.org.uk/local-services/birmingham/
Age Concern Birmingham
Welcome To Age Concern Birmingham. We are committed to tackling the challenges faced by an ageing society and is dedicated to helping people make the most of later life.
Our vision is to excel in all our endeavours to meet the needs of older people and others in need. When supporting individuals we focus on their individual needs, drawing on our wide range of services to offer the best possible help, support, and advice.
Address: 76-78 Boldmere Road,
Sutton Coldfield,
B73 5TJ
Telephone: 0121 362 3650
Email: info@ageconcernbirmingham.org.uk
Website: Age Concern Birmingham
Weight Management
Adult weight management
There are many resources online with information and support on losing weight and being more healthy. The NHS Change4life programme has lots of ideas to help families become healthier, including:
– food facts
– recipes
– activities
The NHS weight loss plan can help you lose weight safely, and there are many healthy eating diets to choose from. The online plan provides you with the information, help and support needed to lose weight and keep it off. Includes interactive food and activity diary, calorie tracker, progress monitoring and formulas well as personal support from an expert.
You can download apps and tools to help you manage and improve your health, and track your fitness. Some examples are:
– Active 10 walking tracker
– Couch to 5k
Website: Adult weight Management
There are many resources online with information and support on losing weight and being more healthy. The NHS Change4life programme has lots of ideas to help families become healthier, including:
– food facts
– recipes
– activities
The NHS weight loss plan can help you lose weight safely, and there are many healthy eating diets to choose from. The online plan provides you with the information, help and support needed to lose weight and keep it off. Includes interactive food and activity diary, calorie tracker, progress monitoring and formulas well as personal support from an expert.
You can download apps and tools to help you manage and improve your health, and track your fitness. Some examples are:
– Active 10 walking tracker
– Couch to 5k
Website: Adult weight Management
Wheelchairs
Birmingham Wheelchair Service
Do I qualify for a wheelchair assessment from Birmingham Wheelchair Service?
Do I have a Birmingham GP?
Do I need a wheelchair for more than 6 months?
Will I use the wheelchair 5 times a week or more, for an hour or more at a time?
Do I have a medical condition which affects my ability to walk in the home or outdoors?
If you answer yes to all of the above questions you should complete a referral form and send it to the service.
How do I refer?
If you answered yes to all of the above questions, you should complete a referral form and send to the service.
You can contact the service to request a paper referral form or download from their website.
Address: West Midlands Rehab Centre,
91 Oak Tree Lane, Selly Oak,
Birmingham,
B29 6JA
Telephone: 0121 466 3220
8:30am – 4:30pm
Monday-Friday
Fax: 0121 471 3690
(For patient sensitive information)
Email: Birmingham.Wheelchairs@NHS.net
Repairs: Ross Care (Birmingham only) – 0121 328 0227
Do I qualify for a wheelchair assessment from Birmingham Wheelchair Service?
Do I have a Birmingham GP?
Do I need a wheelchair for more than 6 months?
Will I use the wheelchair 5 times a week or more, for an hour or more at a time?
Do I have a medical condition which affects my ability to walk in the home or outdoors?
If you answer yes to all of the above questions you should complete a referral form and send it to the service.
How do I refer?
If you answered yes to all of the above questions, you should complete a referral form and send to the service.
You can contact the service to request a paper referral form or download from their website.
Address: West Midlands Rehab Centre,
91 Oak Tree Lane, Selly Oak,
Birmingham,
B29 6JA
Telephone: 0121 466 3220
8:30am – 4:30pm
Monday-Friday
Fax: 0121 471 3690
(For patient sensitive information)
Email: Birmingham.Wheelchairs@NHS.net
Repairs: Ross Care (Birmingham only) – 0121 328 0227